How Zendesk Suite Enhances Customer Service and Support

With Zendesk Suite your team can to deliver personalized customer support across all of your business channels like email, voice, chat, and more. We offer various plans to suit your business needs

All Zendesk Suite plans include fundamental features like ticketing system, pre-built reporting and analytics dashboard, unified agent workplace, access to prebuilt apps via the Zendesk Marketplace and of course support for your messaging across web, mobile, and social media accounts.

Support

Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets. Zendesk Support puts all your customer support interactions in one place, so communication is seamless, personal, and efficient. Your agents will be more productive, and your customers satisfied.

Messaging

Some customers are just in a hurry and need quick access to a real person. With Zendesk Chat and Message, you can also proactively engage customers — in real-time and in context — giving them the attention they deserve.

Talk

For complex problems, like placing a complicated order or re-booking a flight, customers prefer personalized call-center support. Zendesk Talk and Talk Partner Edition let your agents effortlessly and efficiently help customers over the phone as part of a seamless omnichannel support experience.